Good morning, I was would like to ask about getting my TCU repaired or exchanged on my 2012 Mazda 3i. I'm interested in either shipping you mine TCU and waiting for it to be repaired and returned, or buying an exchange unit if you have one available, then returning mine for core credit. I was wondering how long it takes to be repaired and returned if I just ship you mine and have it repaired? Or how long it will take to get an exchange unit to me? Are there any additional fees for getting the exchange unit programmed to my VIN? My TCU part # is LFJE 18 9EA1 and my VIN is JM1BL1VF9C1510719
Hello,
I will be happy to assist you. The turnaround time for the exchange service is 2-3 days (gives us time to thoroughly inspect the unit before it is shipped) with 2-3 days of return shipping. The exact pricing for this service will be included on the website. If you were to send us your original unit it will be about 2-3 days for the repair and 2-3 days for the return shipping.
Please let us know if you have any other questions.Have a great day.