Notifications
Clear all
We have had code SY CE on our Kenmore fridge for about a month now. If we unplug the fridge and let it set we can plug it back in and it works ok again for a little while. These episodes r becoming more frequent. During that code the water and ice doesn’t work. Google says issue with the main control board and interface board panel. I would like to use your company but how would I know for sure it’s the main panel needing replaced? The item number is 242115241
Thank you!
Item Title: Repair Service For Electrolux Refrigerator Control Board 242115241
Topic starter
Posted : 07/25/2022 6:14 pm
Thank you for reaching out. Below I have provided a guide for you to go through to help narrow down the issue with the symptoms you have provided. if you still have issues afterward then I would send the board in for repair. At your earliest convenience let us know the results and we can move from there. We appreciate your time.
WATER DISPENSER NOT WORKING
== Water Tube in Door is Frozen
To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out and ensure that the freezer is kept at the proper temperature of 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze.
==Water Inlet Valve
If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. You will need at least 20psi to function. If the water inlet valve does not have continuity, replace it.
==Low Water Pressure from House Supply
The home may have insufficient water pressure. Check the water flow and test the pressure to determine if it is at least 20 psi.
==Dispenser Switch
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. If a dispenser switch does not have continuity, replace it.
== Door Switch
The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. Test for continuity. If the door switch does not have continuity when activated, replace it.
== Water Filter
A clogged water filter can restrict the flow of water to the dispenser and prevent the dispenser from working properly. Change the filter about every 6 months to ensure proper water flow and water quality.
ICEMAKER NOT WORKING?
== Freezer Temperature is Above 10 Degrees F (-12C)
If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Ensure that the condenser coils are clear of debris and the condenser fan is working properly. Also, check to see if you have ice built up on the evaporator coils. If the evaporator coils are frosted over, more than likely the defrost system has failed.
== Water Inlet Valve
The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. If the water pressure is sufficient, check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.
== Ice Maker Assembly
The ice maker assembly might be defective. You may need to purchase and replace the entire ice maker assembly Since many of the ice maker components are not sold separately. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. If those components check out fine, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly.
== Icemaker Module
The icemaker module is equipped with a motor that cycles the ice ejector arms or turns a tray to eject the cubes into the ice bucket. When the thermostat or sensor on the icemaker tray reaches about 15 degrees Fahrenheit, the motor cycles to release the ice cubes, the icemaker module then sends power to the water inlet valve to refill the tray with water.|f the icemaker module is defective, the icemaker will not make ice. Depending on your model, make sure that the on/off switch is in the on position or the bail arm is in the down position.|heck to ensure that ice cubes are not stuck in the blades.
==Low Water Pressure from House Supply
The home may have insufficient water pressure. Check the water flow and test the pressure to determine if it is at least 20 psi.
Posted : 07/25/2022 6:14 pm