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2010 ALLEGRO BUS TIFFIN RV over the door Dometic Oasis Elite awning flat spot on the motor

 
Jaxon

2010 ALLEGRO BUS TIFFIN RV We have an over the door Dometic Oasis Elite awning. We believe there's a flat spot on the motor.
Via the key fob and toggle switch control, the awning pushes out. It will not retract with the key fob or toggle switch control.
When we hot wired it bypassing the button control, the awning retracted.
With a multi meter tester we found we were getting voltage through the switch.
Our understanding is that a replacement motor is no longer available. Can you help us?

2010 ALLEGRO BUS TIFFIN RV over the door Dometic Oasis Elite awning
Quote
Topic starter Posted : 12/21/2023 1:25 pm
Serge - UpFix Team
Famed Member Moderator

We can definitely take a look at this for you. We do not specialize in this specific type of repair, but I do have past experiences with these types of things.

Below is the address to ship it to if you would like to proceed.

UpFix
4991 B U Bowman Dr.
Buford, GA 30518

Please let me know if you have any other questions or concerns.

ReplyQuote
Posted : 12/21/2023 1:33 pm
Jaxon

Sounds good to us:)
We’ll need some time to remove the motor, might take 1 week? Have to get help from our son:)

Roughly, what’s the turnaround time?
Very Roughly, estimated cost based on prior experience?
Thank you

ReplyQuote
Topic starter Posted : 12/21/2023 1:34 pm
Serge - UpFix Team
Famed Member Moderator

Right now, our turnaround time is about 3-5 business days. We are currently in our busy season.

Please, take your time getting it to us. Please include any notes you would like our techs to know. Let them know you submitted a custom repair request, and they will get me involved.

Thank you.

This post was modified 5 months ago by John Wells
ReplyQuote
Posted : 12/21/2023 1:34 pm
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