I have a 2004 VW Phaeton cluster that has developed a couple of issues. The first is common - the gauge backlighting stopped working. However something else happened where the central information screen stopped working, the turn signals don't display on the cluster when being used (4 ways either), and all but the fuel and water temp gauges stopped working - and I believe the cluster failure is also responsible for the buttons on the steering stopping at the same time. Is this cluster something you can repair?
Unfortunately, we do not do a cluster repair on this vehicle. We only do a mileage correction. Below is the link for that service should that be what you decide.
https://www.upfix.com/product/volkswagen-phaeton-1996-2021-odometer-mileage-adjust-correction-service/